Deliveries and Returns
FAQs
CHRISTMAS ORDERS:
Make sure to get your orders in by these dates if you're wanting your goods before Christmas!
Standard Shipping: Get your orders in before December 13th (For NT & WA place your order by December 7th)
Express Shipping: Get your orders in before December 18th (For NT & WA place your order by December 12th)
Orders are dispatched within 1-2 business days from our Victoria-based warehouse, please ensure you place your order with enough time to receive these by Christmas.
Delays within Auspost may occur due to the influx of parcels within their network, please refer to tracking for all updates.
Our items are sent from multiple locations around Australia depending on stock availability. If you have ordered multiple items, they may be sent from multiple location. Have no stress though we'll give you a tracking number for all your items!
Once your item has been sent, you'll recieve an email with a tracking number that you can use to track through Australia Post.
It might still be on it's way! Check your tracking number and if you still think something's not quite right - shoot us an email! media@punkturedmedia.com
Sorry to hear! We try to pack every order with care, but things can happen. Please send us an email at media@punkturedmedia.com with your name, order number, photos and description of fault so we can help you out as quick as possible!
We ship Australia wide!
Regular post - $7 (Free over $100)
Express Postage - $20