Our items are sent from multiple locations around Australia depending on stock availability. If you have ordered multiple items, they may be sent from multiple location. Have no stress though we'll give you a tracking number for all your items!
Once your item has been sent, you'll recieve an email with a tracking number that you can use to track through Australia Post.
It might still be on it's way! Check your tracking number and if you still think something's not quite right - shoot us an email! firstname.lastname@example.org
Sorry to hear! We try to pack every order with care, but things can happen. Please send us an email at email@example.com with your name, order number, photos and description of fault so we can help you out as quick as possible!